The code confirming the Offline Appointment
When a Client acquires an Offline Appointment (at the office) listed by the Specialist, he receives a code by email that must be communicated to the Specialist at the end of the session.
In turn, the Specialist is notified by email that he must receive this code from the Client at the end of the Appointment.
The client receives this code also by SMS 5 minutes before the Appointment.
Note: Looking to find how to add the Confirmation Code? Read this article.
What do we do with this code?
Once the session is over, the Client will communicate this code to the Specialist.
The Specialist must enter this code on the ATLAS platform in the details of that specific Appointment (on the Appointments section)
The Specialist has 24 hours to enter this code. The period is calculated from the Start Date of the session.
If this code is successfully entered, the appointment will be settled in accordance with ATLAS rules.
If this code is not successfully entered, the amount will be refunded to the client.
I forgot / lost the code. How do I recover it?
If the Client or the Specialist forgets / loses this code, the client can regenerate it from the ATLAS platform from the details of that specific Appointment. (on the Appointments section)